7 Replies Latest reply on Nov 21, 2014 6:38 PM by bperkins@pikes.org

    Why does photoshop cc 2014 shut down after about 1 min


      Just loaded Photoshop CC 2014  The program will open normally from creative cloud icon on desktop but everytime about a minute after opening a message window displays to say the program has stopped working and starts looking for a reason for the crash and then a second window says the program has to be closed.  Need someone to help resolve this problem as cannot use Photoshop at all with things like this. Thanks


      Installed on PC - using windows 7 home premium with latest updates; 64 bit system;  Browser of choice - latest Firefox.




      ref: see screen shots below.  Image 1 and image 2 are screenshots of result of two attempts to use the program a few minutes apart.



      image 1.jpg

      image 1


      image 2.jpg

      image 2