2 Replies Latest reply on Nov 9, 2014 5:59 PM by John Waller

    Bought Lightroom upgrade version in error. Thought I was buying the full version. [was: Adobe took 80 bucks from me. I need it back.]

    tmack3145

      So, I dowloaded to the free trial of lightroom. After I used it for 30 days, I then Clicked the 'buy' button followed the steps, payed for the product, claimed the serial number, plugged in the number for the product, and then it presents me  with a screen that says i only bought the upgrade and I need my original serial number. Why did it do this. I just paid for and upgrade to a product I never had. And the website never told me that I was buying an upgrade. I followed the steps and they practically took 85 bucks from me. How do I fix this? and why did they do this too