2 Replies Latest reply on Nov 10, 2014 4:53 PM by A.T. Romano

    Re-installing Adobe Premiere Elements 10

    Ritzlore

      I had APE 10 on my HP laptop, Win 7 64 bit before. The hard drive went bad and I had it replaced. Trying to re-install, cannot get it to. I put in disk 2 for 64 bit and hit autoplay. That opens the install window. I hit install APE 10, and the install wizard opens asking to select a language. I say ok to English. It runs through saying it is setting up the install wizard. Next, windows installer comes up listing a bunch of info, i.e. "install options", "display options", "restart options", "logging options", and so on. I click ok, the only option given, the window closes, and that's it Nothing else happens. I have repeated this process with the setup application file inside the elements-64 bit folder instead of autoplay, and end up with the same result. I also tried windowsinstaller-kb893803-x86 and it seemed to install something. Tried again thinking it needed this installer first, but again the same result. Please help. I don't know what to try next. Thanks.

        • 1. Re: Re-installing Adobe Premiere Elements 10
          Ritzlore Level 1

          After selecting to install the program and the English language, it says it's preparing the installer, then opens a window labelled windows installer. That's when the script comes up a follows:

           

          Windows ® Installer. V 5.0.7601.17514

           

          msiexec /Option <Required Parameter> [Optional Parameter]

           

          Install Options

              </package | /i> <Product.msi>

                  Installs or configures a product

              /a <Product.msi>

                  Administrative install - Installs a product on the network

              /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]

                  Advertises a product - m to all users, u to current user

              </uninstall | /x> <Product.msi | ProductCode>

                  Uninstalls the product

          Display Options

              /quiet

                  Quiet mode, no user interaction

              /passive

                  Unattended mode - progress bar only

              /q[n|b|r|f]

                  Sets user interface level

                  n - No UI

                  b - Basic UI

                  r - Reduced UI

                  f - Full UI (default)

              /help

                  Help information

          Restart Options

              /norestart

                  Do not restart after the installation is complete

              /promptrestart

                  Prompts the user for restart if necessary

              /forcerestart

                  Always restart the computer after installation

          Logging Options

              /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>

                  i - Status messages

                  w - Nonfatal warnings

                  e - All error messages

                  a - Start up of actions

                  r - Action-specific records

                  u - User requests

                  c - Initial UI parameters

                  m - Out-of-memory or fatal exit information

                  o - Out-of-disk-space messages

                  p - Terminal properties

                  v - Verbose output

                  x - Extra debugging information

                  + - Append to existing log file

                  ! - Flush each line to the log

                  * - Log all information, except for v and x options

              /log <LogFile>

                  Equivalent of /l* <LogFile>

          Update Options

              /update <Update1.msp>[;Update2.msp]

                  Applies update(s)

              /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>

                  Remove update(s) for a product

          Repair Options

              /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>

                  Repairs a product

                  p - only if file is missing

                  o - if file is missing or an older version is installed (default)

                  e - if file is missing or an equal or older version is installed

                  d - if file is missing or a different version is installed

                  c - if file is missing or checksum does not match the calculated value

                  a - forces all files to be reinstalled

                  u - all required user-specific registry entries (default)

                  m - all required computer-specific registry entries (default)

                  s - all existing shortcuts (default)

                  v - runs from source and recaches local package

          Setting Public Properties

              [PROPERTY=PropertyValue]

           

          Consult the Windows ® Installer SDK for additional documentation on the

          command line syntax.

           

          Copyright © Microsoft Corporation. All rights reserved.

          Portions of this software are based in part on the work of the Independent JPEG Group.

          • 2. Re: Re-installing Adobe Premiere Elements 10
            A.T. Romano Level 7

            Ritzlore

             

            Please uninstall all traces of your Premiere Elements 10. After the uninstall the usual Control Panel way, do a free ccleaner run through to get rid of any leftovers from incomplete installs uninstalls. CCleaner - PC Optimization and Cleaning - Free Download

            Then install the program with the antivirus and firewall(s) disabled.

             

            But, instead of using your installation disc for the install, please consider the following...

             

            Please download and install the free tryout of Premiere Elements 10 from the following web site and then insert your purchased serial number into it.

             

            Please read and carry out carefully the web site's "Note: Very Important Instructions" in order to avoid any Access Denied message.

            Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools

             

            We will be watching for your results.

             

            ATR