2 Replies Latest reply on Nov 10, 2014 7:13 AM by Tracer34

    Weird problem cropping photos

    Tracer34

      This is a very recent problem.  I receive JPEGs from customers and when attempting to crop and size them, when I hit return, the photo shrinks to 1 pixel!

       

      I have to use the photo full size and shrink in Quark.  Not the best method.

       

      What's going on?

        • 1. Re: Weird problem cropping photos
          Mylenium Most Valuable Participant

          You have not provided any system info or other details nor exact info about your files. From hardware acceleration issues to a flaky crop size preset having become sticky to specific metadata in teh source files this could be anything.

           

          Mylenium

          • 2. Re: Weird problem cropping photos
            Tracer34 Level 1

            Sorry.  It's a iMac, 10.6.8 and I'm using Photoshop CS3.

             

            There's nothing odd about the JPEGs at all.  This morning's photos came in as RGBs and both were 100pi wide at 72dpi.  I needed to size them to about 30picas wide at 300dpi and greyscale.  I've done this thousands of times before and never had a single problem.