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1. Re: Is there anway to save a crashed file that now doesn't open?
Devendra KumarNov 10, 2014 8:32 AM (in response to jamesfootlight)
Hi,
Thank you for your post.
We are investigating on this issue. In the mean time you can use CC 2014 untill we release the fix for this problem.
https://creative.adobe.com/products/animate
Regards,
Devendra
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2. Re: Is there anway to save a crashed file that now doesn't open?
jamesfootlight Nov 10, 2014 8:35 AM (in response to Devendra Kumar)Hi, this crash happened IN CC 2014, and now my file will not open
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3. Re: Is there anway to save a crashed file that now doesn't open?
Devendra KumarNov 10, 2014 8:48 AM (in response to jamesfootlight)
Hi,
Please share your composition so that we can check this.
Regards,
Devendra
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5. Re: Is there anway to save a crashed file that now doesn't open?
vivekumaNov 10, 2014 9:42 AM (in response to jamesfootlight)
Hi,
You need to share the whole composition, not just .an file.
Please zip the composition folder and then share it.
Regards,
Vivekuma
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6. Re: Is there anway to save a crashed file that now doesn't open?
jamesfootlight Nov 10, 2014 10:25 AM (in response to vivekuma) -
7. Re: Is there anway to save a crashed file that now doesn't open?
vivekumaNov 10, 2014 5:15 PM (in response to jamesfootlight)
It seems like files like .html and _edge.js files have been modified manually.
For, example in .html page on line#15
Then all the symbol definitions are missing from _edge.js file, only "stage" symbol definition is there, due to which _edgeActions.js is giving error while binding actions to symbols whose definition is not missing. Definitions of Symbols like: PButton, TMButton, ECO etc all are missing from _edge.js file.
Please don't modify the files manually. Try opening the original composition file while modification, and things will work fine.
-Vivekuma
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8. Re: Is there anway to save a crashed file that now doesn't open?
jamesfootlight Nov 11, 2014 12:10 AM (in response to vivekuma)Hi does this mean my file will now work? I edited all symbols within my edge composition, updating png from photoshop. I did not open any of the other files manually
Sent from my iPhone
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9. Re: Is there anway to save a crashed file that now doesn't open?
jamesfootlight Nov 11, 2014 1:01 AM (in response to jamesfootlight)i changed the names of my symbols in EDGE composition and images in photoshop, that is all i did!