ACROBAT 9 Service packs and Context Menu hidden features

Hello.

My name is Sergio Bonfiglio. Some years ago I bought a CS4 WEB Premium suite with Acrobat 9 included.

While I'm Italian, I decided to buy an English version of the suite (I'm bi-lingual) for compatibility problems with tutorials and so on.

Recently I had to re-install the suite because of a RAID problem, onto a my newly re-formatted PC.

I did it successfully, but I'm experiencing some problems.

1. It seems impossible to install the standard Acrobat 9 service packs. They simply refuse to install. Acrobat 9 included in my CS4 is heavily bugged. The OCR recognition always crashes after few pages of work.

2. Some voices in the Explorer right-click menus are blinded, there is no caption (text) appearing. The lines are blank, while if I click on these "empty" voices, some Acrobat features do start, like the aggregation of multiple PDFs and so on.

Because part of my job is the transcription of documents - especially rare books - I badly need the OCR function working well.

Please help me to resolve these problems.

It is awful to have some "blnided" voices in the right-click menu, and it is severe problem not getting the OCR text of a document.

I'm using Windows 7 PRO.

Thanks for any help.

Sergio Bonfiglio

Italy