I am also having this issue and have tried everything to correct it (uninstall, reinstall, different version) but I still cant open the books on my Kobo. The Adobe support line has been completely useless. Does anyone know how to correct this?
I have been having the same issue with library ebooks and they have been helping me. Delete adobe digital edition 4.0 and download 3.0. Mine is working now, after 2 weeks of trying.
Hi I was getting the same message on my Kobo touch when I tried to open library books (This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again). After reading a few posts on this issue, I did the following:
- make sure you have Adobe 3.0
- deauthorize the computer using the instructions from their site (OverDrive | How to deauthorize Adobe Digital Edition...)
- get a book from the library book
- when prompted, open using ADE (or download- I just said open instead of download)
- when you try to open the book in ADE, it'll ask you to authorize computer
- I put in my authorization (the same as my Kobo) then transferred the book to my Kobo.
- I was then able to open my library book in my Kobo!
Thank you so much for this brilliant tip about deauthorizing. It works!!
Yes, I am having the same problem. My eReader (KoBo) has worked fine for several years but just this week has begun to not allow me to open books I have downloaded from my library using ADE.
Hello, I have solved the problem. I deauthorized the pc and e-reader and deleated ADE form the computer. After that I installed ADE 3.0 and authorized pc and reader. And now I can finallye read some books!. So try that and let me know!
Thank you GurvA for the steps to get it working.
Macbook Air - Yosemite OSX
Uninstalled ADE 4.0 (completely uninstall - move to trash, Finder > Go and type /~Library and go to Application Support folder > Adobe Digital Editions and move to trash the dat files. Then empty Trash.
I followed as you said and it worked for the first book. The second book, ADE crashed on me when I tried to open once downloaded. So I navigated to File > Add to library and found the ascm file in my downloads (am on a MAC) and added to the library. This worked and was able to add the 2nd book to my kobo (kobo Aura)
Yes, the key is to deauthorize on the pc before deleting the program -
eventually I installed ADE 4.0 and now it works! Thanks