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1. Re: I downloaded Photoshop Elements 13 Trail; how do I install
SurendraPal Nov 10, 2014 10:26 PM (in response to RobB29)After clicking on 'download' button, you must have a 'AdobeDownloadAssistant.exe' file. Double click to install it. Once done, it will launch itself. Now sign in using Adobe id. Select PSE as product to download. It will ask you a location for saving the file, choose a location (say desktop). After sometime it will download the program and will install by itself.
In case it doesn't, go the location where you have downloaded PSE and double click set-up.exe file. Do let me know if it doesn't work for you.
~Surendra
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2. Re: I downloaded Photoshop Elements 13 Trail; how do I install
RobB29 Nov 10, 2014 11:18 PM (in response to SurendraPal)Hi Surendra
Download Assistant completed download but did not install by itself
The downloaded file is in some weird format
Regards
Rob Burnett
Geoscience Manager : West Wits Projects
Geoscience Technical Office
SOUTH AFRICA
Tel: +27 (0)18 700 3607
Fax: +27 (0)18 700 3647
Cell: +27 (0)82 442 2792
Email: rburnett@anglogoldashanti.com<mailto:rburnett@anglogoldashanti.com>
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3. Re: I downloaded Photoshop Elements 13 Trail; how do I install
SurendraPal Nov 10, 2014 11:25 PM (in response to RobB29)Hi robb,
"The downloaded file is in some weird format"
Can you please elaborate more here? It would be great if you can attach a snapshot.
As discussed in last mail, please try to navigate to the download location selected by you and see if there is a folder named 'Adobe Photoshop Elements 13'. If so, you can manually click setup.exe file to install.
In case you are unable to find 'PSE13 folder, go back to the page from where you tried to download trial PSE13. That page must be having 'an alternative' link. Please let me know if you unable to access it.
~Surendra
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4. Re: I downloaded Photoshop Elements 13 Trail; how do I install
RobB29 Nov 10, 2014 11:43 PM (in response to SurendraPal)Hi Surendra
Put screen grabs on previous email, but obviously did not get to you
File is : PhotoshopElements_13_Ls25_win64.7z – 7z file – 1 652 848 KB
Regards
Rob Burnett
Geoscience Manager : West Wits Projects
Geoscience Technical Office
SOUTH AFRICA
Tel: +27 (0)18 700 3607
Fax: +27 (0)18 700 3647
Cell: +27 (0)82 442 2792
Email: rburnett@anglogoldashanti.com<mailto:rburnett@anglogoldashanti.com>
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5. Re: I downloaded Photoshop Elements 13 Trail; how do I install
SurendraPal Nov 11, 2014 12:13 AM (in response to RobB29)Thats it. The downloaded file (PSE) is zipped with .7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract the file and locate the PSE setup. Do let me know if you need more info here.
Also are you unable to find the 'alternative link' option as described in my last email.
~Surendra
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6. Re: I downloaded Photoshop Elements 13 Trail; how do I install
RobB29 Nov 11, 2014 1:52 AM (in response to SurendraPal)Hi Surendra
Thanx a lot – It worked and I now have Photoshop Elements installed
I appreciate your help
Regards
Rob Burnett
Geoscience Manager : West Wits Projects
Geoscience Technical Office
SOUTH AFRICA
Tel: +27 (0)18 700 3607
Fax: +27 (0)18 700 3647
Cell: +27 (0)82 442 2792
Email: rburnett@anglogoldashanti.com<mailto:rburnett@anglogoldashanti.com>

