I downloaded Photoshop Elements 13 Trail; how do I install

After clicking on 'download' button, you must have a 'AdobeDownloadAssistant.exe' file. Double click to install it. Once done, it will launch itself. Now sign in using Adobe id. Select PSE as product to download. It will ask you a location for saving the file, choose a location (say desktop). After sometime it will download the program and will install by itself.

In case it doesn't, go the location where you have downloaded PSE and double click set-up.exe file. Do let me know if it doesn't work for you.

~Surendra

Hi robb,

"The downloaded file is in some weird format"

Can you please elaborate more here? It would be great if you can attach a snapshot.

As discussed in last mail, please try to navigate to the download location selected by you and see if there is a folder named 'Adobe Photoshop Elements 13'. If so, you can manually click setup.exe file to install.

In case you are unable to find 'PSE13 folder, go back to the page from where you tried to download trial PSE13. That page must be having 'an alternative' link. Please let me know if you unable to access it.

~Surendra

Thats it. The downloaded file (PSE) is zipped with .7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract the file and locate the PSE setup. Do let me know if you need more info here.

Also are you unable to find the 'alternative link' option as described in my last email.

~Surendra