1 Reply Latest reply on Nov 11, 2014 2:40 AM by Rajashree Bhattacharya

    how can i change mail id as primary administrator

    test adobe

      wanted to change my id as primary administrator for centralised control on the licensing . as I have to in my login two records of company ID which can be common?

        • 1. Re: how can i change mail id as primary administrator
          Rajashree Bhattacharya Adobe Employee

          If the CC for team is an indirect purchase i.e through a re seller,then you can contact Adobe Support to change the primary Admin.

           

          If the purchase of the CC for Team is from Adobe store directly, in such purchases the primary Admin can not be changed however secondary admin can be added.

           

          There are certain privileges attached to the primary admin console like billing information.

           

          You can cancel this CC & repurchase new CC for Team with the desired Primary Admin. The members just have to unassigned from their seat & then on fresh purchase , they have to send invite again.

           

          The users just have to sign out & sign back in once they accept the new CCT order invite.

           

          Regards

          Rajshree

           

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