2 Replies Latest reply: Nov 11, 2014 5:42 PM by A.T. Romano RSS

    upgrade from 2 to 13 oddity

    chrise17 Community Member
    chrise17 Nov 11, 2014 7:29 AM

      I have photoshop elements 12 & premiere elements 12 installed.

      I purchased the elements & premiere 13 upgrade edition and installed.

      I believed the upgrade version would install over the existing version 12 but its installed alongside version 12 instead so I know have version 12 & 13 installed.

      Can I uninstall version 12 without ' upsetting the version 13 upgrade and if so how come?

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        • 1. Re: upgrade from 2 to 13 oddity
          John T Smith CommunityMVP
          John T Smith Nov 11, 2014 8:01 AM (in response to chrise17)

          All versions of Elements (Photoshop and Premiere) are, as you have discovered, completely independent programs

           

          The "upgrade" is only a reduced price from Adobe, not a program that installs "over" a previous version

           

          As far as I know, you may deactivate and un-install your previous versions

          • 2. Re: upgrade from 2 to 13 oddity
            A.T. Romano Community Member
            A.T. Romano Nov 11, 2014 5:42 PM (in response to chrise17)

            chrise17

             

            As John has pointed out Premiere Elements 12 and 13 are standalone products.

             

            If you want to get rid of 12 permanently from your computer, please deactivate it first from within an opened project using Help Menu/Sign Out.

            Sign Out is Premiere Elements 12's Deactivate. Deactivate and uninstall are not the same thing. So, as I said, first the deactivate, close out of the

            program, and then the uninstall the usual Control Panel route.

             

            To do a clean job of it, you may want to consider a run through of the free ccleaner program to get rid of any leftovers from incomplete installs and uninstalls.

            Use the Windows or Mac ccleaner in accord with your computer operating system.

             

            Any questions or need clarification, please do not hesitate to ask.

             

            Thank you.

             

            ATR

             

            Add On....You may want to leave Premiere Elements 12 as is until you are settled in with 13. There have been several features discontinued in 13.

            Adobe Premiere Elements Help | What's new in Adobe Premiere Elements 13