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1. Re: html dies on publish
vivekuma Nov 11, 2014 5:58 PM (in response to sgulle)Can you share your composition for us to check it out?
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2. Re: Re: html dies on publish
sgulle Nov 11, 2014 8:24 PM (in response to vivekuma)When testing locally w/in Safari, Firefox, etc, the animation and audio play through smoothly as intended. Once posted to our servers, the initial html page loads and merely shows a poster of the empty stage while the audio plays - no animation plays. Is there a location I can post source files for you to review?
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3. Re: html dies on publish
vivekuma Nov 11, 2014 8:26 PM (in response to sgulle)Zip all the files of that composition and share it on dropbox or elsewhere.
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5. Re: html dies on publish
vivekuma Nov 11, 2014 9:14 PM (in response to sgulle)Can you upgrade your Edge Animate to the latest version which is 2014.1, and then try publishing this composition?
If it still not work, do let me know.
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6. Re: html dies on publish
vivekuma Nov 11, 2014 9:19 PM (in response to sgulle)While you do that, can you share the publish content for that composition i.e. files in folder: /publish/web/?
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8. Re: html dies on publish
vivekuma Nov 11, 2014 9:52 PM (in response to sgulle)At my end, all animations are working fine in all desktop browsers(FF, chrome, IE), while there is audio issue which is not playing but this is specific to chrome.
While on IE and FF, even audio is playing fine.
So, we would recommend you to use 2014.1 version and publish it again.
Workaround with the existing vesion of Edge:
Play the audio by code like this:
sym.$("Holiday_Card_Music_v2")[0].play();
Put this code as a trigger at playhead time=0, or in the compositionReady for the stage.
hth,
Vivekuma
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9. Re: html dies on publish
sgulle Nov 11, 2014 10:05 PM (in response to vivekuma).An is now updated. Here is the republished version from 2014.1...
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10. Re: html dies on publish
vivekuma Nov 11, 2014 10:09 PM (in response to sgulle)This updated published is working fine at my end on all browsers - both the animation as well as audio play.
Is it not working at your end??
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11. Re: html dies on publish
sgulle Nov 11, 2014 10:17 PM (in response to vivekuma)works great locally, but still not working once put up on our server.
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12. Re: html dies on publish
vivekuma Nov 11, 2014 10:18 PM (in response to sgulle)Can you send the url for that server page?
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13. Re: html dies on publish
sgulle Nov 11, 2014 10:33 PM (in response to vivekuma)is this a public post or private message? I can give you the link on a PM
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14. Re: html dies on publish
vivekuma Nov 11, 2014 11:46 PM (in response to sgulle)You server is not configured for SVG files, i.e. server is able to serve the svg files to the browsers but with the wrong MIME type, due to which browser is considering it as a normal text file instead of rendering the svg file.
So, solution is to configure your server for svg with correct mime type. See: http://www.w3.org/services/svg-server/
hth,
Vivekuma
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15. Re: html dies on publish
sgulle Nov 11, 2014 11:59 PM (in response to vivekuma)that's what I was saying to our guys hours ago, but they insisted the servers were configured correctly. thanks for your help. I'll pass that along


