0 Replies Latest reply on Nov 11, 2014 1:51 PM by andrman

    Not seeing KelbyOne membership from Aperture switcher promotion

    andrman Level 1

      I have contacted Adobe support and KelbyOne on this and have gotten nowhere. I purchased Creative Cloud because of their Aperture switcher promotion available at http://landing.adobe.com/en/na/products/creative-cloud/54511-aperture-switcher.html

       

      Adobe told me to contact KelbyOne, to which I received no response.

       

      I'm guessing because I first downloaded the trial, and then purchased from there, I did not get the promo code passed thru.

       

      At this point, since I will have to contact customer support one more time, I'm thinking I should just cancel and re-subscribe with the promo code. However I am a first-time Adobe buyer and wanted to check if there's any better options for me.

       

      Thanks in advance...