1 Reply Latest reply: Nov 11, 2014 6:13 PM by A.T. Romano RSS

    Organizer in premiere elements 12

    namkeenrani Community Member
    namkeenrani Nov 11, 2014 5:46 PM

      Whenever i try to access organizer in premiere elements 12, the programme just closes down. I tried reinstalling but it does not help at all. I am now at my wits end.?

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        • 1. Re: Organizer in premiere elements 12
          A.T. Romano Community Member
          A.T. Romano Nov 11, 2014 6:13 PM (in response to namkeenrani)

          namekeenrani

           

          On what computer operating system is your Premiere Elements 12 running on? Assuming Windows 7, 8, or 8.1 64 bit for now.

           

          I have found the Elements Organizer 12 to be highly problematic.

           

          Sometimes it is provoked in the close down behavior because of the format of a particular import. Most of the time its shutdown causes go undefined.

           

          I have been dealing with these unprovoked situation

           

          1. Delete the Elements Organizer 12 Settings file (psa.prf)

          Local Disk C

          Users

          Owner

          AppData

          Roaming

          Adobe

          Elements Organizer

          12.0

          Organizer

          and, in the Organizer Folder, is the psa.prf file that you delete or you disable by renaming it from psa.prf to psa.prfOLD.

           

          2. Create a new Elements Organizer 12 catalog

          File Menu/Manage Catalogs/Catalog Manager

           

          Please review and consider. We will be watching for your results.

           

          Thank you.

           

          ATR