4 Replies Latest reply on Nov 25, 2014 5:24 AM by zxcvbn1234

    Can't Delete to Trash with LR5.6 and iMac 10.9.5

    Philip Flower Level 1

      I have used LR since version 1.  My main catalog is still LR 4.4 but I have downloaded the 5.6 CC trial with a view to updating but have run into a problem.   If I try to delete a photo from within a LR 5.6 catalog by pressing the delete key and clicking on "move to trash" an error message comes up saying that the volume does not support Trash.  It does offer the option to permanently delete the photo which works OK.

       

      Alll photos and the catalog are stored on an external disk connected to the iMac via Firewire 800.  That disk is not networked and not shared with any other computer.  It is formatted as Mac Extended Journaled.  The permissions for that disk are all Read/Write (the problem persists whether or not the "ignore ownership" checkbox is checked or unchecked).  I have repaired the disk using Disk Utility and repaired Disk Permissions on the startup disk, I have also experimented with moving the LR catalog to the startup disk.  None of this helps - I still cannot move a photo from my catalog to the Trash but I can permanently delete it.

       

      I have had no problems with this disk and can move photos to the trash from my LR 4.4 catalog and every other program and from the OS.

       

      Can anyone shed any light on this?

        • 1. Re: Can't Delete to Trash with LR5.6 and iMac 10.9.5
          Martin Rosindale Level 1

          This is a common problem and is caused by a Permissions issue between OS 10.9.5, LR and your external HD and is easily fixed. I have the same issue and it comes and goes for no apparent reason.

          The simple workaround is -

          Go to root level of the external HD and create a new folder (call it anything). Immediately delete the folder. This seems to fix the permissions conflict and trashing photos from LR should now work.

          This should be fine though you may have to repeat the procedure after you've re-booted your Mac.

          Hope this helps.

          • 2. Re: Can't Delete to Trash with LR5.6 and iMac 10.9.5
            zxcvbn1234 Level 1

            Hello

             

            I've tried this, along with numerous other fixes on the forums and nothing seems to help. Running the latest version of LR (5.7) and Yosemite.  It was not an issue before I upgraded to Yosemite though. I deleted files regularly using the typical tools/commands in LR with no problem at all.  Most of the fixes have focused on problems with external hard drives but the files I am trying to delete are all on my hard drive. I also checked to be sure permissions were Read & Write on the main Adobe folder as well as the Lightroom folder in the finder.

            • 3. Re: Can't Delete to Trash with LR5.6 and iMac 10.9.5
              Martin Rosindale Level 1

              This trick still works for me and I'm using Yosemite. Sorry, I don't know what else to suggest. The fact that the problem is with your internal HD is a new one on me. Anyone else got any ideas?

              • 4. Re: Can't Delete to Trash with LR5.6 and iMac 10.9.5
                zxcvbn1234 Level 1

                Thanks Martin

                 

                I spent a lot of time on the phone yesterday with LR help and they are stuck as well.  They said they would get back to me and if they do come up with a solution I will post it. From what I could understand, there were some undefined issues related to Apple. It does seem to be quirky and not a global issues as only some people using LR5 and Yosemite are having problems.