I have several users working with Adobe Photoshop through Creative Cloud and they all report crashing when trying to save as. Once we clear out preferences it clears the issue but it then comes back. They are Dell Windows 7 64 bit machines with NVIDIA Quadro FX 1700/1800 Grahics cards
Save to what locations? If they are all on the same network and have shares mounted, these could be ordinary crashes due to network timeouts.
Thank you for your reply.
The users are opening and saving from local drive.
Any other suggestions would be much appreciated.