1 Reply Latest reply on Nov 13, 2014 5:00 PM by jeromiec83223024

    Flash Player won't complete install

    jtp375 Level 1

      Hi-

      Hopefully someone can help. I'm using a PC, using Safari 33.0.3 (update available, I know), running Windows 7.

      Right now, version 15.0.0.152 Flash Player is installed. I'm able to download the install file, open it, and the security window comes up

      and I hit 'run'. Then the user account window opens and asks if I want to make changes and I hit yes.

      Then the Install Flash Player window comes up with just a gray background and nothing happens. Tried multiple times, closed Firefox,

      followed all the troubleshoots I could find. I even uninstalled Flash Player to see if I could load from scratch and the same install window

      comes up and nothing happens.

      Any help?

      Thanks,

      Jeff