Yesterday, both your original post and a duplicate of it were responded to in a timely fashion.
Bought Premier Elements yesterday. EVERY time I try to open a set of clips with Editor, I am told I have to sign into my Adobe first. I do this and wait for several minutes for the password dialogue box to open, enter my password. then wait and wait until
You did not follow up in either of them.
We were waiting for you to tell us what Premiere Elements you were left with after you
demanded a refund, was issued one, and were left in that status.
The thread that we are in now appears to be the follow up of the two from yesterday.
Did you go through any of the possible areas to explore that I mentioned yesterday as we awaited word on the fate of your Premiere Elements?
Part of the drill might have included:
a. What computer operating system is your Premiere Elements 13 running on?
b. Does the problem exist with and without the antivirus enabled?
c. Are you running the program from a User Account with Administrative Privileges and with Run As Administrator applied to the desktop icon?
d. Is your video card/graphics card up to date according to the web site of the manufacturer of the card? How many video cards/graphics cards does your computer use, 1 or 2?
e. Is your computer connected to the Internet?
f. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13?
Let us start here and then decide what next.
Are you still having the same problems as I am having the same?
I can load videos and photos into my organizer in PE13 but when I click to edit the videos I just get the sign in/click licence agreement and thats it
I can only open Editor with photos but its a video editor and I cant edit videos
Just wondered if you were given some advise that worked?