1 Reply Latest reply on Nov 13, 2014 6:13 AM by GautamBahl

    Adobe CC 2014 crashing

    helenbak

      Hi

      It seems to be a common problem but as my computer skills are not extensive I need an idiot's guide to resolving the issue. Every time I launch Photoshop CC it crashes. Every single time. Any help will be greatly appreciated as I am seriously fed up now and thinking of giving up my subscription and reverting to my old CS5 version. Thanks in advance.

      This is from the event log:

      -EventData

       

      Photoshop.exe
      14.2.1.570
      52f4a9f2
      aticfx64.dll
      8.17.10.1047
      4cabd6c0
      c0000005
      000000000002f5bf
      14c4
      01cfff48df122b18
      C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
      C:\Windows\system32\aticfx64.dll
      56a2ee3c-6b3d-11e4-b42a-b870f4d56f08