1 Reply Latest reply on Nov 19, 2014 7:12 AM by Jean-Francois Mangin

    Today Fireworks CS6 is not opening. A popup shows (an internal error occured )  and says in French "une erreur interne est survenue" Thanks for helping!

    Jean-Francois Mangin Level 1

      Hello All! Hello Fireworks Community.

       

      I work on a Sony VIAO computer and for a full year I've always  been using my licensed Fireworks CS6....

      But since this morning , Fireworks CS6 is not opening. A popup shows (an internal error occured )  and says in French "une erreur interne est survenue".

       

      I called the service where I bought it (FNAC.COM), the guy said to desinstall, reinstall through Creative cloud Adobe software,  and I put back the licence number...

       

      But it's still the same problem... I know that VAIO does continuous major  updates, ie yesterday... would it be related?

       

      Thanks for helping! Cheers.

      Jean-Francois Mangin (call me Jef )

      chefdeprojet@live.fr