1 Reply Latest reply on Nov 14, 2014 11:08 AM by Todd_Kopriva

    Adobe Updates with Yosemite

    ltriana

      I updated my operating system to Yosemite. I have Adobe Creative Suite CS5, Photoshop and Illustrator updated with no problem. But now I am trying to use After Effects and it crashes few seconds after it opens. I've tried several times to open the update but it says:


      Update Failed

      -updates could not be applied

       

      This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available.

       

      If the problem persists, contact customer support for further assistance.

       

      I don't know what else to do to get the update running. I have deadlines to fulfill but haven't been able to start the project. What are my options?

       

      Thanks!

      Laura