Thanks John. I have tried chat four times but it keeps disconnecting and we have no way to call out so this is my last hope
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Only Adobe may transfer products to a new ID
If you had not created a new ID, the links below might have helped
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
Again, nobody here can help with your question... only an Adobe employee
Lovewaterphoto I am sorry you are facing difficulties contacting our support team. Which web browser and version are you currently using? Please try a different web browser to see if you face the same difficulty.
lovewaterphoto, you have Creative Cloud under Australian ID, the CC Email can not be transferred . Please cancel the CC & purchase new CC with new Adobe ID.
I can also assist you in cancelling the CC under old Adobe ID. Please inbox me privately if you need assistance for this.
Thanks Jeff I tried chrome, ffox and safari with no luck. Trying to resolve now
Thank you Rajshree, I have messaged you.
This is an old thread. But I am in same situation. Please advise on how to proceed to move my billing information.