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1. Re: Kuler cannot connect
Brett N
Nov 14, 2014 1:45 PM
Photoshop has neither a method or means to preventing anything from accessing the internet. That is the job of security software. Make sure your firewall, anti-virus, and other such applications are not blocking any communications from Photoshop.
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2. Re: Kuler cannot connect
Brett this is known bug as far as I can tell from researching the forums. I have uninstalled all antivirus software and disabled the firewall as a first line of action anyway. Kubota tech support told me to contact adobe as I'm not the only one with this issue. Perhaps someone else has another idea?
I've tried the unclick and reclick allow extensions to access the internet work around to no avail. I have reinstalled my plugins too. No luck. My adobe products are up to date.
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3. Re: Kuler cannot connect
Brett N
Nov 14, 2014 2:11 PM
What's Kubota? You mention Kuler in the title?
Extensions are basically just plug-ins (different framework but the same concept). Allowing extensions has nothing to do with the internet, it just enables or disables extensions from showing up in Photoshop at all.
If this is a third-party extension we are talking about here, and if it worked in previous versions of Photoshop, what you may be encountering as a "bug" is that the latest version of Photoshop no longer supports Flash based add-ons. If this is Flash based, it will not work and Kubota will need to be re-written using HTML5 to work.
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4. Re: Kuler cannot connect
Did you read my original post? I did not change versions of photoshop and Kuler won't work either - so you are saying that photoshop no longer supports its own extensions???WHAT??? Maybe some other staff member can weigh in here?
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5. Re: Kuler cannot connect
Brett N
Nov 14, 2014 2:41 PM
Kuler has gone the way of the dodo. It has now been rebranded as Adobe Color: Color palette generator, color scheme generator | Adobe Color CC
Photoshop no longer supports Flash: Photoshop: Spring Cleaning | PHOTOSHOP.COM BLOG
I'm only able to provide answers on the information you give me. I still don't know what Kubota is. But as I posted originally, Photoshop does not have any settings that can block or unblock access to the internet. So if internet access is being blocked, it is not anything that has to do with Photoshop. Do these panels actually provide an error message that says they are not able to connect to the internet? What version of Photoshop are you working with?
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6. Re: Kuler cannot connect
I'm using CS5 extended. And there's a setting to allow extensions to access the internet that I can check or uncheck myself under preferences: plugins.
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7. Re: Kuler cannot connect
I have not changed versions of photoshop though so flash should still be supported in the cs5 version.
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9. Re: Kuler cannot connect
Brett N
Nov 14, 2014 3:35 PM
OK, now we're getting somewhere. Since you didn't mention anything, I could only assume that you were working with the current version of Photoshop, not something that is 5 years old and 4 versions back.
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10. Re: Kuler cannot connect
Brett N
Nov 14, 2014 3:37 PM
So, that brings up the question: have you read through that entire thread? And if so, why did you start a new thread and not just continue the conversation started there?