2 Replies Latest reply on Nov 15, 2014 1:56 PM by KathScan

    Preview Unavailable for this File?

    KathScan

      Need some help on this one.  I want to upload a file to Lightroom 5 and it will not work.  The program opens the file but then says "Preview unavailable for this file".  Since I had no problem uploading other photos in this catalogue, I don't understand why Lightroom cannot find these particular photos.  I checked my backup hard drive and they are definitely there and I can open them in Canon preview program or even the Mac preview program with no problem.  Any help?