Please give us more details. Things like:
- Exactly what you did, in detail, using Lightroom names and terms to describe the functions/steps you followed
- Version of Lightroom
- Operating System
- Clarification of your first sentence ... how can you be "able to find all the missing photos" when your hard drive was disconnected from Lightroom?
I am using Lightroom 5.6 and storing my photos on a Thunderbolt external hard drive. I have a Mac operating on snow leopard.
When I clicked on each folder as recommended in the article you provided, the Thunderbolt screen appeared that listed all of my photos by year. When I opened each file, the photos were restored. However following the restoration process, none of my edits contained in those files or my collections were still present. Interesting before restoring my files, all of the edits in the files and collections were present. I think this means they are located somewhere in my storage system. I hope this explains my situation. Thanks again.
Please describe more details. What did you do? I didn't provide an article in this thread. What did it say to do?
Your symptoms indicate that you re-imported the photos. Did you do that at any time? Did you synchronize the folders at any time?
This was the article you referred me to. When I clicked on the missing folders, I was taken to my Thunderbolt screen with folders by year. I opened each one of these and photos but not developed edits or collections were restored. The edits but not the original photos were available before this restoration.
I did synchronize the folders before closing lightroom. I hope this is a better explanation. Thanks
Well, I don't know what effect the synchronizing had, but it sure seems like you added this step that is not mentioned in the article, and that is the most likely cause of your problems.
If you have a backup of your catalog file before you did this synchronizing, where the edits are available, copy this backup catalog file, open the copy and try the process again without the synchronizing step.
Can you outline the steps in doing this. I only know the process when files are missing. What are the steps in speaking or live chatting to someone at adobe. Thanks
Did I not outline the steps in doing this in my last sentence of reply #5?
You'll have to search for Live Chat yourself, I don't know what the link is, but I'm pretty sure that Google thing would find it.