0 Replies Latest reply on Nov 15, 2014 2:40 PM by miscredente

    Lightroom 5.6 crashes when images with some color profiles are in import


      I am a recent subscriber to Adobe CC. I run LR 5.6 64bit on my Win 7 PC. Whenever I seek to import images previously processed in iPhoto or LR elements into my catalog, ACC Lightrom crashes. I suspect it is because the original editing program used a different color profile. Adobe techs will not give me an answer when I ask for an overall cure. Are their any technical documents on the web that would enable me to deal with this issue? If so, I cannot find them, and I do not want to call Adobe again and again to get LR 5.6 restored.

      David J. Krupp