5 Replies Latest reply on Nov 17, 2014 11:12 AM by michaelrdaniels

    AFX 2014.1.1 does not completly close

    michaelrdaniels Level 1

      When I try to close AFX, it is still showing 2 instances of AFX and quicktime still open in Task Manager. I have to manualy close them to be able to reopen AFX. This sometimes happens with Premiere also. The programs will not reopen until I either do this or reboot.

        • 1. Re: AFX 2014.1.1 does not completly close
          Mylenium Most Valuable Participant

          You have not provided any proper system information in either of your posts, so nobody can really advise.

           

          Mylenium

          • 2. Re: AFX 2014.1.1 does not completly close
            michaelrdaniels Level 1

            Mainboard :    ASUSTeK COMPUTER INC. X79-DELUXE

            Chipset :    Intel

            Processor :    Intel P6 @ 3400MHz

            Physical Memory :    32768MB

            Video Card :    NVIDIA GeForce GTX 980

            Hard Disk :    Samsung SSD 840 PRO Series ATA Device (256GB)

            Hard Disk :    Samsung SSD 840 PRO Series ATA Device (256GB)

            Hard Disk :    Seagate ST2000DM001-9YN164 ATA Device (2000GB)

            Hard Disk :    Seagate ST31500341AS ATA Device (1500GB)

            Hard Disk :    Hitachi HDS721010CLA332 (1000GB)

            Hard Disk :    Seagate Backup+  Desk (5001GB)

            Hard Disk :    WD My Book 1230 (3001GB)

            DVD-Rom Drive :    Hewlett-Packard DVD Writer 1260d

            Monitor Type :    ViewSonic VA1912wSERIES - 19 inches

            Monitor Type :    NS-22E400NA14 - 38 inches

            Monitor Type :    ViewSonic VA2702w - 27 inches

            Network Card :    Intel 6 Series Chipset Family Ethernet Controller

            Network Card :    Broadcom

            Network Card :    Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter

            Operating System :    Windows 7 Professional Professional Media Center 6.01.7601 Service Pack 1 (64-bit)

            DirectX :    Version 11.00

            Windows Performance Index :    7.8 on 7.9

            Premiere Pro CC 2014.1.1

             

            After Effects CC 2014.1.1

            Let me know if you need more to resolve this problem.

            thanks,

            Mike

            • 3. Re: AFX 2014.1.1 does not completly close
              Szalam Adobe Community Professional & MVP

              Does this problem happen frequently? If so, how frequently?

              How many times in a day do you launch and close After Effects? What about Premiere Pro?

              I have had this issue happen, but very, very rarely. It may be a Windows issue because I'm also on Windows 7 and it's happened with non-Adobe software too (C4D).

              • 4. Re: AFX 2014.1.1 does not completly close
                scattar Level 1

                This has been happening since they brought in multiprocessing a few versions ago. I believe this problem is also why multiprocessing sometimes hangs on frame 2 and doesn't get going, there are older processes hanging around in the background that stop the new ones from doing their job. When I kill these processes then multiprocessing starts working again.

                 

                Try turning multiprocessing off and see if it changes anything.

                • 5. Re: AFX 2014.1.1 does not completly close
                  michaelrdaniels Level 1

                  This happens every time I use AFX and once in awhile with Premiere.  Mike Daniels

                   

                        From: Szalam <forums_noreply@adobe.com>

                  To: mike daniels <mikedaniels4557@yahoo.com>

                  Sent: Monday, November 17, 2014 9:44 AM

                  Subject:  AFX 2014.1.1 does not completly close

                      

                   

                   

                  AFX 2014.1.1 does not completly close

                  created by Szalam in After Effects - View the full discussionDoes this problem happen frequently? If so, how frequently?How many times in a day do you launch and close After Effects? What about Premiere Pro?I have had this issue happen, but very, very rarely. It may be a Windows issue because I'm also on Windows 7 and it's happened with non-Adobe software too (C4D). If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6937459#6937459 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6937459#6937459 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in After Effects by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.