1 Reply Latest reply on Nov 17, 2014 1:27 AM by station_two

    Have Yosemite, photoshop trial cannot save file because write access not granted. How do I save a photo?

    kohlermaui

      Just downloaded photoshop cc.  Do not know mac well. Photoshop will not save the photo. I get the error message that write access is not granted. I cannot find a answer anywhere that I can understand and the works.  Any suggestions?  Thank you for your help.

        • 1. Re: Have Yosemite, photoshop trial cannot save file because write access not granted. How do I save a photo?
          Level 5

          1.— Make sure you have Read and Write privileges to the drive on which you are trying to install.

           

          For instance, if that drive is not formatted for Mac (HFS+ Extended, Journaled) you need to reformat it for the Mac—thereby losing everything you may have on it.  If you're trying to save to a CD or DVD, that won't work either; etc.

           

          2.— Run Repair Permissions with Apple's Disk Utility.

           

          If you're still having problems, come back and provide sensible, complete information.

           

           

          BOILERPLATE TEXT:

          Note that this is boilerplate text.

          If you give complete and detailed information about your setup and the issue at hand,

          such as your platform (Mac or Win),

          exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

          your settings in Photoshop > Preference > Performance

          the type of file you were working on,

          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

          what troubleshooting steps you have taken so far,

          what error message(s) you receive,

          if having issues opening raw files also the exact camera make and model that generated them,

          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

          etc.,

          someone may be able to help you (not necessarily this poster).

          a screen shot of your settings or of the image could be very helpful too.

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

          http://forums.adobe.com/thread/419981?tstart=0

          Thanks!