0 Replies Latest reply on Nov 17, 2014 5:53 AM by Issa K.

    "Item failed to convert"

    Issa K.

      I keep getting this error message while trying to convert some email folders in Outlook. If I reboot the PC, often it will resolve the issue. I get it on small folders and I get it on bigger folders. I cannot find a pattern at all. Is there a folder size limit or email count limit ?

       

      - I am using Outlook 2013 and Adobe Pro XI. But I was also having the same issues with Outlook 2007 and Adobe Pro X

      - It's not the PC / Outlook / Adobe installations, because I am having this problem on 3 different machines