If your program is Photoshop Elements 12 or other, you have posted in the wrong forum. Your thread somehow has been placed in the Adobe Premiere Elements Forum (video editing).
Please re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
But, you will need to post details of your situation. "Doesn't work" is not going to be enough for someone to help you.