0 Replies Latest reply on Nov 17, 2014 7:08 PM by twofunnybrains

    I can't install Premiere Pro.


      1. I tried to install update of AE to 14, it says it uploaded the newest version, it did not and there is no way for me to do so now.

      2. I can't upload Premiere Pro, either.


      I keep getting the same message:  "Download Error" Press Retry to try again or  contact customer support. So I clicked "retry" and nothing happens. Please, I have been trying to get an answer this problem for three days!