Hundreds of .LCK files are appearing on our server - most of
them with Hidden file attribute set. The CPS log shows all these
entries, typically by a single user, at a very specific date and
time - seems to be when the user is trying to publish a file.
Anyone know what is causing this? I can search/delete them in the
file system, but I want to know the cause.
Also, other symptoms we are experiencing are "Access Denied"
and "Contact System Admin" when other users try to publish. Also, a
".new" is appended to the filename when this error occurs. Only way
to fix this is to rename the file in the file system.
I have a mixture of Contribute 3.11, Contribute 4.0 and
Dreamweaver 8 users. I have CPS version 1.1.
Any suggestions/help is greatly appreciated!!!!
I'm not sure I have an answer for you on this, but I assume
you know that the LCK files are how Contribute locks the actual
files on the server to prevent 2 folks from editing the same page
simultaneously. That being said, the LCK system kicks into gear
when, at least for us, the administrator (who is in DW MX) has
enabled the "Check In-Check Out" functionality for the site. The
administrator gets messages in Contribute when a page is "locked"
by a page author (meaning they are currently editing the page, have
clicked "Save For Later", have clicked "Send for Review" or have
exited Contribute without "disposing" of their draft in one of the
above methods). Make sure folks are either publishing their drafts
or "disposing" of them in one of these ways so that the locking is
not occuring accidentally.
Aside from that, the LCK's are normal and go away when a page
is published. It's possible that you may have enabled the approval
system "Send for Review" and this is starting to tie things up (you
should probably have a lot of concurrent emails being sent as well
in this case).
As to the other errors you're getting, sometimes we get those
too, and yet we are able to just close the error box and things go
as intended. Other times not, and I think the whole thing is
related to how much traffic the CPS server is handling...we tend to
get more errors when things are really busy.
Again, not sure if this was helpful, but maybe just some
things to consider!