1 Reply Latest reply on Nov 18, 2014 12:23 PM by JimHess

    Lost LR

    dominique1977

      Hi Im lost my Lr as my hard drive went . Put new hard drive but lost all data and program .Try to install again but show wrong reader code . Log in to adobe account but not show there either . Pleas how i can get back Lr as i cannot fort another copy , any way all ready pay for at first please . Pleas help

        • 1. Re: Lost LR
          JimHess Adobe Community Professional & MVP

          You need the serial number. If it isn't in your Adobe account, and you don't have it recorded anywhere that you can retrieve, you will have to contact customer service. Go to your Adobe account and click on Menu and follow the prompts. You can eventually start a chat with Adobe, and maybe they can help you. We are only users here.