0 Replies Latest reply on Nov 19, 2014 3:31 AM by trewinneyfarm

    I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

    trewinneyfarm

      Help please? My first time on this forum so apologies if I boob in some way!

      I have a monthly subscription for PS and Lightroom.

      When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.

      I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.

      I clicked the link and downloaded the update fine.

      However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.

      My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .

      can anyone help please?