1 Reply Latest reply on Nov 19, 2014 10:04 AM by Ashutosh.Nigam

    PS CC 2014 isn't updating Camera Raw


      I just updated PS CC 2014 this morning and Camera Raw isn't updating.  The version I have is still 8.3.  How can I update to the new 8.7?



        • 1. Re: PS CC 2014 isn't updating Camera Raw
          Ashutosh.Nigam Adobe Employee

          Try running it manually from here:

          Keeping Photoshop Up-To-Date


          Please provide me with a snapshot from Ps->Help->Update->Preferences.

          Please confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.

          You can find them at:

          ACR Installer logs

          For Mac:


          For Win:

          Program Files(x86)\Common Files\Adobe\Installers


          AAM logs

          For Mac:

          /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0

          For Win:


          You can zip all the files together and send us through mail. This would help us in finding the root cause.

          Appreciate your help. Apologize for the inconvenience.