4 Replies Latest reply on Nov 19, 2014 11:56 AM by poojaa

    photoshop saving error

    poojaa

      ''Save for web error'' shows every time i try to save a gif. sometimes it shows no memory. not sure how to get past these errors, because i tried deleting a lot of media from the laptop and yet it doesnt work. please help ?

        • 1. Re: photoshop saving error
          Level 5

          BOILERPLATE TEXT:

          Note that this is boilerplate text.

          If you give complete and detailed information about your setup and the issue at hand,

          such as your platform (Mac or Win),

          exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

          your settings in Photoshop > Preference > Performance

          the type of file you were working on,

          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

          what troubleshooting steps you have taken so far,

          what error message(s) you receive,

          if having issues opening raw files also the exact camera make and model that generated them,

          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

          etc.,

          someone may be able to help you (not necessarily this poster).

          a screen shot of your settings or of the image could be very helpful too.

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

          http://forums.adobe.com/thread/419981?tstart=0

          Thanks!

          • 2. Re: photoshop saving error
            poojaa Level 1

            I've copy pasted system info from photoshp.

             

            does this help ?

             

            Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

            Operating System: Mac OS 10.8.5

            System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

            Physical processor count: 4

            Logical processor count: 8

            Processor speed: 2300 MHz

            Built-in memory: 4096 MB

            Free memory: 1211 MB

            Memory available to Photoshop: 2457 MB

            Memory used by Photoshop: 70 %

            Image tile size: 1024K

            Image cache levels: 4

            OpenGL Drawing: Enabled.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            OpenGL Allow Old GPUs: Not Detected.

            OpenGL Version: 2.1 NVIDIA-8.16.80 310.40.00.20f04

            OpenCL Version: 1.2 (Apr 25 2013 18:32:06)

            Video Card Vendor: NVIDIA Corporation

            Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine

            Display: 1

            Main Display

            Display Depth:= 32

            Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

            Video Renderer ID: 16918087

            Video Card Memory: 493 MB

            Video Rect Texture Size: 16384

            Serial number: 92299702664043361605

            Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 465.0G, 291.5G free

            Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:

            Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:

            Additional Plug-ins folder: not set

             

             

            Installed components:

             

             

               adbeape.framework   adbeape   3.3.8.19346   66.1025012

               AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

               adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

               AdobeACE.framework   AdobeACE   2.19.18.19243   66.492997

               AdobeAGM.framework   AdobeAGM   4.26.17.19243   66.492997

               AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

               AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

               AdobeBIB.framework   AdobeBIB   1.2.02.19243   66.492997

               AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997

               AdobeCoolType.framework   AdobeCoolType   5.10.31.19243   66.492997

               AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120201  

               AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

               AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

               AdobeLinguistic.framework      17206  

               AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

               AdobeOwl.framework   AdobeOwl   4.0.93   66.496052

               AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

               AdobePDFSettings.framework   AdobePDFSettings   1.4  

               AdobePIP.framework   AdobePIP   6.0.0.1654  

               AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

               AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

               AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

               AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

               AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

               ahclient.framework   ahclient   1.7.0.56  

               aif_core.framework   AdobeAIF   3.0.00   62.490293

               aif_ocl.framework   AdobeAIF   3.0.00   62.490293

               aif_ogl.framework   AdobeAIF   3.0.00   62.490293

               AlignmentLib.framework   xcode   1.0.0.1  

               amtlib.framework   amtlib   6.0.0.75  

               amtlib.framework   amtlib   6.0.0.75  

               boost_date_time.framework   boost_date_time   6.0.0.0  

               boost_signals.framework   boost_signals   6.0.0.0  

               boost_system.framework   boost_system   6.0.0.0  

               boost_threads.framework   boost_threads   6.0.0.0  

               Cg.framework   NVIDIA Cg     

               CIT.framework   CIT   2.0.5.19287   145486

               data_flow.framework   AdobeAIF   3.0.00   62.490293

               dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

               dvacore.framework   dvacore   6.0.0.0  

               dvamarshal.framework   dvamarshal   6.0.0.0  

               dvamediatypes.framework   dvamediatypes   6.0.0.0  

               dvaplayer.framework   dvaplayer   6.0.0.0  

               dvatransport.framework   dvatransport   6.0.0.0  

               dvaunittesting.framework   dvaunittesting   6.0.0.0  

               dynamiclink.framework   dynamiclink   6.0.0.0  

               FileInfo.framework   FileInfo   66.145433   66.145433

               filter_graph.framework   AdobeAIF   3.0.00   62.490293

               hydra_filters.framework   AdobeAIF   3.0.00   62.490293

               ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

               ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

               image_compiler.framework   AdobeAIF   3.0.00   62.490293

               image_flow.framework   AdobeAIF   3.0.00   62.490293

               image_runtime.framework   AdobeAIF   3.0.00   62.490293

               LogSession.framework   LogSession   2.1.2.1652  

               mediacoreif.framework   mediacoreif   6.0.0.0  

               PlugPlug.framework   PlugPlug   3.0.0.383  

               UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

               wrservices.framework        

             

             

             

             

            Required plug-ins:

             

             

               Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

               ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights reserved. - from the file “AdobeADM.bundle”

               Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Average 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

               Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

               Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Cineon 13.0 20120315.r.428 2012/03/15:21:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

               Clouds 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Collada DAE 13.0 20120315.r.428 2012/03/15:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crop and Straighten Photos 13.0 20120315.r.428 2012/03/15:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

               Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Difference Clouds 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Eazel Acquire 13.0 20120315.r.428 2012/03/15:21:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

               Embed Watermark NO VERSION - from the file “DigiSign.plugin”

               Enable Async I/O 13.0 20120315.r.428 2012/03/15:21:00:00  © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”

               Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               FastCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

               Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

               IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               JPEG 2000 13.0 20120315.r.428 2012/03/15:21:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

               Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

               Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

               Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

               Matlab Operation 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Measurement Core 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

               Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               MMXCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

               Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Multiprocessor Support 13.0 20120315.r.428 2012/03/15:21:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

               Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               NTSC Colors 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

               Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

               OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               PCX 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

               Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Photoshop 3D Engine 13.0 20120315.r.428 2012/03/15:21:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

               Picture Package Filter 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pixar 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

               Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Portable Bit Map 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

               Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Radiance 13.0 20120315.r.428 2012/03/15:21:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

               Read Watermark NO VERSION - from the file “DigiRead.plugin”

               Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

               ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

               Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Solarize 13.0 20120315.r.428 2012/03/15:21:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

               Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

               Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wireless Bitmap 13.0 20120315.r.428 2012/03/15:21:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”

               ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

             

             

            Optional and third party plug-ins: NONE

             

             

            Plug-ins that failed to load: NONE

            Flash:

               Mini Bridge

               Kuler

            Installed TWAIN devices: NONE

            • 3. Re: photoshop saving error
              Level 5

              Whoa!  You are MASSIVELY behind in applying Photoshop updates.

               

              You are on Photoshop CS6 v 13.0, and you should be on Photoshop CS6 v 13.0.6 for Mac.

               

              You are also very, very low on memory (RAM).

               

              The minimum specifications published by Adobe are laughably optimistic.  These days 8 GB are consider the bare minimum.

               

              But, first of all, go update Photoshop ASAP.  Then see if that's enough to get you over your instant hump.

              • 4. Re: photoshop saving error
                poojaa Level 1

                oh wow okay, will do . thank you so much !