Please review and consider the recent developments at SmartSound regarding Premiere Elements 11 and SmartSound.
Please let us know the outcome.
Many Thx for yr effort.
I have used Pinnacle Studio for a long time, with lots of Smartsound libraries. Am using Premire Elements 11 today and want to use my libraries again.
Following instructions left & right, I have removed Sonicfire Pro 5 and the (paid) Pinnacle SmartSound plugin entirely and want to use Smartsound in Premiere Elements 11 instead.
However I cannot install Sonicfire nor plugin for Prel11 at all. (see errors messages in my original mail)
Program refuses to install telling me that it is installed already, which is not the case. (Working with Win 7-64)
Help would be greatly appreciated.
If this is not a SmartSound issue related to its changed support as mentioned in the link provided, then consider...
Installed vs Uninstall
If SmartSound is not presenting in Control Panel/Installed Program but you are getting a message saying that SmartSound is installed, then do a free ccleaner run through (regular cleaner and registry cleaner parts).
After ccleaner run through, if still getting the installed already message when you go to install, then email SmartSound at firstname.lastname@example.org for its input pointing out the large SmartSound library that is involved.
This is not Adobe. Rather user to user. And, I do not know how much support you might get from Adobe on a Premiere Elements 11 SmartSound issue at this time.
As an aside...when you have gotten that "installed already message", are you given the opportunity to continue so that this supposed already install is overwritten by a new install?