25 Replies Latest reply on Dec 9, 2017 2:29 AM by floriand6653262

    Updating to Lightroom 5.7 on my Mac installs ok, but then crashes on application start

    alex_weidt Level 1

      I was successful in installing LR 5.7 on top of my existing 5.6 installation, but then on start-up the application crashes with the following error


      Any ideas??


      Cheers, Alex


      Process:         Adobe Photoshop Lightroom 5 [645]

      Path:            /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5

      Identifier:      com.adobe.Lightroom5

      Version:         ???

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [155]

      Responsible:     Adobe Photoshop Lightroom 5 [645]

      User ID:         501



      Date/Time:       2014-11-19 22:50:16.935 +0100

      OS Version:      Mac OS X 10.9.5 (13F34)

      Report Version:  11

      Anonymous UUID:  800C35BF-38E6-B19C-E0D6-270BE38D4737





      Crashed Thread:  0



      Exception Type:  EXC_BREAKPOINT (SIGTRAP)

      Exception Codes: 0x0000000000000002, 0x0000000000000000



      Application Specific Information:

      dyld: launch, loading dependent libraries



      Dyld Error Message:

        Library not loaded: @executable_path/../Frameworks/asneu.framework/versions/a/asneu

        Referenced from: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5

        Reason: image not found



      Binary Images:

          0x7fff6bc0d000 -     0x7fff6bc40817  dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld

          0x7fff8a83f000 -     0x7fff8ab3fff7  com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

          0x7fff8be28000 -     0x7fff8c99eff7  com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit



      Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.62f7

      Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

      Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

      Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (

      Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en1

      Serial ATA Device: ST2000LM003 HN-M201RAD, 2 TB

      Serial ATA Device: HL-DT-ST DVDRW  GS23N

      USB Device: Built-in iSight

      USB Device: Internal Memory Card Reader

      USB Device: BRCM2046 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: IR Receiver

      USB Device: Apple Internal Keyboard / Trackpad

      Thunderbolt Bus: