0 Replies Latest reply on Nov 19, 2014 4:59 PM by blackjack21133

    I already registered my premiere elements online but it still asks for serial number validation and I cannot get into the program.

    blackjack21133 Level 1

      I sign in with my adobe username/login info and then it asks for my serial number validation which I have gone online to enter.  It says the product is validated online but when I try to get into the program it still asks to connect to the internet to validate your serial number...