2 Replies Latest reply on Nov 20, 2014 8:10 AM by randensky

    After Effects CS6 (11.0.4) freezes a MacPro (10.9.2-10.9.5) while rendering

    randensky

      Hi all,

      we experience reproducable crashes of After Effects freezing the whole system while rendering.

      AE-Version: 11.0.4 (CS6)

      Mac OSX 10.9.2 (on a MacPro 2012 - same Problem on a MacPro 2013 with Mac OSX 10.9.5)

      The Video-Card is a KONA LHi with Hardware-Driver 10.6.

      Multiprocessing is turned on and we tried different configurations. (MacPro 2012 has 48GB RAM, MacPro 2013 64GB).

      The Media Cache has been released.

      Taking a look at the activity monitor I see that the "Adobe QT32 Server" does not respond right after starting After Effects.

      That leaded me to the suspicion that some installed Quicktime-Codecs may be the cause.

      Throwing away the AJA-Codecs located in "Macintosh HD/Library/Quicktime/" the Adobe QT32 Server runs fine but then I am unable to open the AE-Project properly.

       

      Any suggestions are highly appreciated!

       

      Thanks

       

      Dankward