2 Replies Latest reply on May 8, 2015 5:27 AM by KerryEmery

    Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened an

    wcpeters

      Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!

        • 2. Re: Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopene
          KerryEmery

          I cannot get any help either.  I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning).  There appears to be no path to a solution.  I have read all the forums and tried about 20 different suggestions all to no avail.  Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL.  On a macbook pro retina with 10.10.3.  This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd.  I have yet to be able to print from CS6 any more.  This is a show stopper and my patience is wearing thin.  And I'm tired of stupid questions like "is your printer powered on?" give me a break.  This appears to be an adobe photoshop cs6 problem - as I can print from every other application.  Anyone have any ideas?  Adobe should have something?... Adobe system  info below:

          Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

          Operating System: Mac OS 10.10.3

          System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

          Physical processor count: 4

          Logical processor count: 8

          Processor speed: 2300 MHz

          Built-in memory: 8192 MB

          Free memory: 4665 MB

          Memory available to Photoshop: 7059 MB

          Memory used by Photoshop: 70 %

          Image tile size: 1024K

          Image cache levels: 4

          OpenGL Drawing: Enabled.

          OpenGL Drawing Mode: Advanced

          OpenGL Allow Normal Mode: True.

          OpenGL Allow Advanced Mode: True.

          OpenGL Allow Old GPUs: Not Detected.

          OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01

          OpenCL Version:

          Video Card Vendor: NVIDIA Corporation

          Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine

          Display: 2

          Display Depth:= 32

          Display Bounds:=  top: 1072, left: 140, bottom: 1950, right: 1580

          Video Renderer ID: 16918311

          Video Card Memory: 1024 MB

          Video Rect Texture Size: 16384

          OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01

          OpenCL Version: 1.2 (Feb 27 2015 01:29:10)

          Video Card Vendor: NVIDIA Corporation

          Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine

          Display: 1

          Main Display

          Display Depth:= 32

          Display Bounds:=  top: 0, left: 0, bottom: 1050, right: 1680

          Video Renderer ID: 16918311

          Video Card Memory: 1024 MB

          Video Rect Texture Size: 16384

          Serial number: 92629107631240972642

          Application folder: KerrysHD:Applications:Adobe Photoshop CS6:

          Photoshop scratch has async I/O enabled

          Scratch volume(s):

            KerrysHD, 232.6G, 19.7G free

          Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:

          Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:

          Additional Plug-ins folder: not set

           

           

          Installed components:

           

           

             adbeape.framework   adbeape   3.3.8.19346   66.1025012

             AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

             adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

             AdobeACE.framework   AdobeACE   2.19.18.19243   66.492997

             AdobeAGM.framework   AdobeAGM   4.26.17.19243   66.492997

             AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

             AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

             AdobeBIB.framework   AdobeBIB   1.2.02.19243   66.492997

             AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997

             AdobeCoolType.framework   AdobeCoolType   5.10.31.19243   66.492997

             AdobeCrashReporter.framework.framework   AdobeCrashReporter   6.0.20120201  

             AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

             AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

             AdobeLinguistic.framework      17206  

             AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

             AdobeOwl.framework   AdobeOwl   4.0.93   66.496052

             AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

             AdobePDFSettings.framework   AdobePDFSettings   1.4  

             AdobePIP.framework   AdobePIP   6.0.0.1654  

             AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

             AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

             AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

             AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

             AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

             ahclient.framework   ahclient   1.7.0.56  

             aif_core.framework   AdobeAIF   3.0.00   62.490293

             aif_ocl.framework   AdobeAIF   3.0.00   62.490293

             aif_ogl.framework   AdobeAIF   3.0.00   62.490293

             AlignmentLib.framework   xcode   1.0.0.1  

             amtlib.framework   amtlib   6.0.0.75  

             boost_date_time.framework   boost_date_time   6.0.0.0  

             boost_signals.framework   boost_signals   6.0.0.0  

             boost_system.framework   boost_system   6.0.0.0  

             boost_threads.framework   boost_threads   6.0.0.0  

             Cg.framework   NVIDIA Cg     

             CIT.framework   CIT   2.0.5.19287   145486

             data_flow.framework   AdobeAIF   3.0.00   62.490293

             dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

             dvacore.framework   dvacore   6.0.0.0  

             dvamarshal.framework   dvamarshal   6.0.0.0  

             dvamediatypes.framework   dvamediatypes   6.0.0.0  

             dvaplayer.framework   dvaplayer   6.0.0.0  

             dvatransport.framework   dvatransport   6.0.0.0  

             dvaunittesting.framework   dvaunittesting   6.0.0.0  

             dynamiclink.framework   dynamiclink   6.0.0.0  

             FileInfo.framework   FileInfo   66.145433   66.145433

             filter_graph.framework   AdobeAIF   3.0.00   62.490293

             hydra_filters.framework   AdobeAIF   3.0.00   62.490293

             ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

             ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

             image_compiler.framework   AdobeAIF   3.0.00   62.490293

             image_flow.framework   AdobeAIF   3.0.00   62.490293

             image_runtime.framework   AdobeAIF   3.0.00   62.490293

             LogSession.framework   LogSession   2.1.2.1652  

             mediacoreif.framework   mediacoreif   6.0.0.0  

             PlugPlug.framework   PlugPlug   3.0.0.383  

             UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

             wrservices.framework        

           

          Optional and third party plug-ins: NONE

           

           

          Plug-ins that failed to load: NONE

          Flash:

             Mini Bridge

             Kuler

          Installed TWAIN devices: NONE