5 Replies Latest reply on Nov 20, 2014 3:28 AM by BKKDon

    windows 8 lightroom installation failed

    Tjaard Level 1

      Hello,

       

      The installation of the latest version of Lightroom 5.7 failed. The reason see below.

      I tried to delete the folder in windows but I cannot delete them because I do not have enough rights. I tried to take over the ownership of the folder but that also doesnot work because the owner is not changeble.

      Has someone an idea what to do?

       

      Tjaard

       

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example, ERROR:

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

      ----------- Payload: Adobe Photoshop Lightroom 5 5.7.0.0 Adobe_Lightroom_x64.msi_5.7 -----------

       

      ERROR: Error 1303.The installer has insufficient privileges to access this directory: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100. The installation cannot continue. Log on as an administrator or contact your system administrator.

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1303.The installer has insufficient privileges to access this directory: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100. The installation cannot continue. Log on as an administrator or contact your system administrator.

       

      ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

       

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