2 Replies Latest reply: Nov 20, 2014 8:42 AM by Buzz81 RSS

    Can't close elementsautoanalyzer.exe and update is stuck

    Buzz81 Community Member

      My laptop is running Wndows 8.1 and Creative Cloud prompted me to update Photoshop CC.  During the update, I was prompted to stop elementsautoanalyzer.exe.   Photopshop Elements came preinstalled with my computer, but I had not opened it.   I searched for elementsautoanalyzer.exe on my Task Manager, but it did not appear anywhere.  So, clicked to continue installing the update.  It's now been stuck on 56% for over hour.  What do I do now??????