We have two differents accounts with diferent user name and two paid subscriptions, but we need only one. I want to merge the two accounts or just cancel one of the two subscriptions.
Here is where it become weird, we have four forms in one account and only two in the second account but these two also appear on the first account and the response are linked. They are totally identical and are linked. For example if a delete a response on account B it is removed from account A and vice versa...
Is there a way to cancel account B without losing all those responses?
Account A Account B (to be deleted and cancel my subscription)
Form A: 42 answers Form A: do not exist or is not linked
Form B: 10 answers Form B: 10 answers
Form C: 109 answers Form C: do not exist or is not linked
Form D: 60 answers Form D: 60 answers
Thanks for your time.
Unfortunately, it is not possible to merge two accounts. However, as a workaround; you can duplicate the forms with responses to any of the account.
This way forms will be copied to one of the account and they can be deleted from any other account, as one of the account will always hold a copy of the forms.
That we already did as you can see in my original post. Plus we have the original form locally save.
The problem is with the answers... The thing is as soon as I deleted one answer from one account it also deleted it from the other account. Like they are synced or somenthing.