I have a question. We have an Adobe ID for formscentral and the email associated is email@example.com. When I checked our credit card info the details looks okay.
I would like to know why I am getting this message on my personal email (below)
When I use the email for angie@beale I can see our hosted forms but cannot see credit card info. It only shows on the admin@systemise
Can someone please investigate
Date: 20 November 2014 9:39:29 pm AEDT
Subject: FormsCentral subscription suspended
Dear Angela Beale, We attempted to renew your FormsCentral subscription, but the credit card we have on file for you was declined. Please check the payment information in your subscription—it might be the card number or expiration date—and update it if needed. You can manage your subscription at: http://www.adobe.com/go/acom_my_subscriptions_en. -The FormsCentral Team
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