1 Reply Latest reply on Nov 20, 2014 6:13 PM by A.T. Romano

    i bought the wrong version

    kimwoerle

      Does anyone know how to switch which version you buy after it is bought... I bought the Windows version and I need the MAC version... OOPS!

        • 1. Re: i bought the wrong version
          A.T. Romano Level 7

          kimwoerle

           

          From whom did you purchase the program? Which program...Premiere Elements 13 or other?

           

          If you purchased from Adobe direct, we can post the link to Adobe Chat to sort out the matter.

           

          If you purchased from an authorized reseller, then you need to deal with the seller according to the seller's return/refund/exchange policy.

           

          ATR