2 Replies Latest reply on Nov 23, 2014 7:40 PM by PPMIII_MSPS

    Having trouble re-installing the Creative Suite on the same computer


      After 1,800 files were infected by a crypto-virus, the best option appeared to be erasing and reformatting the hard drive.  Now I am using the OEM CD's to re-install products one at a time.  The Creative Suite seemed to install correctly and completely, but the serial number on the package was not accepted???