I am trying to download the trial for premiere pro and I'm having a lot of trouble.
I click download and I have the creative cloud installer in finder. When I open it, creative cloud opens for about three seconds with a loading sign but then disappears. I have been trying to figure this out for an hour and nothing is working. I have closed everything that is open and have even restarted my computer. If you have a possible explanation for this please please please help me out.
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)