Premiere Elements 13 on Windows 7 64 bit.
From where are you downloading Premiere Elements 13 (as purchased or tryout)?
Please give the following a look with regard to what worked for me with version 12.
Please let us know the outcome. If none of the above resolves the matter, we might look at download
of Premiere Elements 13 from another source. More on that later.
Thanks much!! . This was a purchase. downloaded the application manager as you suggested, turned off my fire wall. and I'm still getting the ever revolving sign-in screen that doesn't connect. I spent over an hour with them on chat TWICE and got nothing resolved then I was disconnected both times! I would love to try another download source. Is the sign-in required on all of these?
I did every single thing on your blog and I'm still not able to connect into their activation server.
Thanks for the follow ups. Sorry the news is not better yet. Do not give up.
Let us try to download and install free Premiere Elements 13 tryout files from the following web site and then insert your purchased
serial number in them during the installation process.
To get this route to work for you, you need to read and carry out carefully the "Note: Very Important Instructions" on the web page otherwise
you will run into an Access Denied message.
We will be watching for your results.