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CS6 apps do not support high-DPI displays on Windows. You need to adjust your operating system's screen resolution settings.
I have tried to adjust the screen res but it makes no difference. All my other CS6 apps look perfect. Only Photoshop looks like this. I have had it installed on this identical computer for a long time with no problem.
It's unbelievable that I can't get Adobe support on this . A simple phone call or chat could solve my problem, but instead they would rather have me floundering around lost on my own. I need a real solution. What switch do I hit to make it look normal? I think I'll reinstall (famous last words).
Actually, this is CS5 Photoshop I'm talking about, not CS6.
If this helps, once the menus are pulled down, the font size is normal, but the windows that come up are back to the teeny size. So menus are normal, once they are clicked on. Could this be a font issue?
Yes thanks, that is already set to Large.
Moving this discussion to the Photoshop General Discussion forum.
Thanks for moving this topic...I couldn't find it in the Photoshop General Discussion though, so I'm replying here. I managed to find a workaround (not a solution). After finally finding another text adjustment setting*, and despite warnings from my computer, I was able to find a resolution combination that worked, and made Photoshop look normal. I looked at my other (almost identical) laptop where Photoshop IS working and used that resolution.
(Why couldn't a single support person from four companies, in hours of chats and calls, think of that?) After changing the resolution, things got huge, but a popup came up saying 250%, which altered me. I changed it to 125%, then all was good.
(* the "windows 8 display setting screens do not show this adjustment, you have to go to another control panel window to see the text adjustment....Windows 8 is so cryptic.),
Hopefully this will save some other ******* days of headache. Unfortunately I can't run at my new laptop's resolution but at least I can get back to work.
Default setting - 3200x1800 250% text size
New setting - 1600x900 125% text size
Maybe Adobe could fix this problem. All my other Adobe apps look fine at 3200x1800.