18 Replies Latest reply on Aug 16, 2016 7:46 AM by Olívio Farias

    Extension Manager CS6 manifest.xml error

    doug.draws Level 1

      I am running Photoshop CS6 (the 34 and 64 bit versions) on Windows 7 Home Premium 64bit and I'm trying to install an extension, but I keep getting the following error:


      Failed to install the Creative Suite Extension 'C:\Users\****\Downloads\com.dkagency.velositey.zxp'. Please make sure the manifest.xml of this extension is valid and the Extension Manager recognizes at least one product which the extension supports.


      I have uninstalled Extension Manager and reinstalled it (with the correct version for my software) and I'm still getting the error. I have installed other extensions and haven't had any issues with them. I was just wondering if anyone had any advice/suggestions on how to solve this problem.